New error faced in the new Income tax e-filing portal related to log-in of an assessee | E-filing 2.0

written by Income tax Expert | July 29, 2021

As we are using the e-filing portal we have been facing new problems every day, it can be related to preview of any form, submission of any form etc.

Previously, we had shared an Article on Around 20 issues faced by taxpayers and professionals on the new e-filing portal | E-filing 2.0 – Taxontips

Now, in the current error when an assessee is trying to log in to the e-filing portal using his/ her credentials (i.e. User id: PAN and Password) the portal is making it log in, into the profile of other entities irrespective of whether that other profile was logged in earlier or not and this could be either TDS profile of a company where the person is a director or profile of a trust in which the person is a trustee.

Although as of now very few people have faced this issue but this could be a serious bug if the same is not resolved fast as it could spread to more profiles.

Also, if a person tries to go to the profile section of that logged in entity the message pop’s up as access denied.

Further, this is not a situation where the assessee has not logged out of earlier session or anything, this is even happening where assessee is freshly trying to log in into e-filing portal even on new system or new browser.

Although right now it is making assessee log into the related entities but it could create a big issue if people start logging into unrelated entities profile.

Further, such continuous error is making people as well as tax professionals anxious especially about filing of income tax return and Audit report on the new e-filing portal.

Comment below if you have faces any such issue.

Furthermore, people are even facing issues with filing of their TDS return on new e-filing portal and also when they are logging in for TDS many a times they don’t see the account name of the top.

 

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