E-filing portal was made live yesterday on 20:45. However it was not functioning properly and we had advised our readers not to rush to the website and let it stabilize for a day or two and then work on it.
Now, even our Finance minister Nirmala Sitharamji has addressed the issue and asked Infosys to look into the matter and make the experience of the user easy.
“The much awaited e-filing portal 2.0 was launched last night 20:45 hrs.
I see in my TL grievances and glitches.
Hope @Infosys & @NandanNilekani will not let down our taxpayers in the quality of service being provided.
Ease in compliance for the taxpayer should be our priority.”
To read Nirmala Sitharamji’s tweet CLICK HERE.
In response to same the co-founder of Infosys responded and said that they have encountered some issues on day one and are working to resolve them and Infosys regrets the initial glitches.
“The new e-filing portal will ease the filing process and enhance end user experience. @nsitharaman ji, we have observed some technical issues on day one, and are working to resolve them. @Infosys regrets these initial glitches and expects the system to stabilise during the week.”
To read Nanadan Nilekani, Infosys Co-founder tweet CLICK HERE.
Hence, we would again request all of you to wait for atleast 1-2 days and then do your work on the new website.
As mentioned earlier Income tax department had itself announced it’s employees to fix hearing after 10.06.2021 and hence we can expect the website to function seamlessly by then as it used to work earlier.