With the new Income tax e-filing website i.e. e-filing 2.0 being deployed and people facing issues with same, Income tax department has been taking steps to resolve the queries and grievances of the taxpayer by launching helpline number, e-mail id etc.
Further, now Assessment proceedings, appeal proceedings everything is faceless and assessee is not having any authority to contact directly if the facility/ system of faceless proceedings is not functioning properly and hence Income tax department has come up with some new e-mail id’s where the taxpayer can register their grievances in case they face any issue.
The e-mail id’s are as under:
For Faceless assessments: email@example.com;
For Faceless penalty: firstname.lastname@example.org;
For Faceless Appeals: email@example.com.
In the online post on twitter the Income tax department mentioned as under:
“In a move aimed to further improve taxpayer services in alignment with the Taxpayers’ Charter, the Income Tax Department creates dedicated e-mail ids for registering grievances in respect of pending cases under the Faceless Scheme.(1/2)
Grievances can be furnished as under: For Faceless assessments: firstname.lastname@example.org; For Faceless penalty: email@example.com; For Faceless Appeals: firstname.lastname@example.org. (2/2)”
To read the tweet CLICK HERE.
Earlier also Income tax department has released various such e-mail id’s or communication channels but very few of them actually helps and resolve queries of the taxpayer. Some of them are as under:
Let’s see how these new e-mail id’s help or assist the taxpayers in facing faceless assessment.
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